Terms of Service

Last updated: March 30, 2026

1. Definitions

For purposes of these Terms of Service, the following definitions apply:

• "Service" means the SEOPilot website, web application, and any related services, features, integrations, content, or functionality made available by the Company.
• "We," "Us," "Our," or "Company" means MAXHOLDING S.R.L., a company organized under the laws of Romania and operating under the commercial brand SEOPilot.
• "You," "Your," or "User" means the individual or entity accessing or using the Service.
• "Account" means the account you create to access and use the Service.
• "Subscription" means the paid subscription plan you select to access premium features of the Service.
• "One-Time Purchase" means a non-recurring purchase of credits, services, features, or other paid functionality offered by the Company outside a recurring Subscription.
• "Business User" means a user who accesses or uses the Service on behalf of a company, organization, or other legal entity, or for commercial purposes within a trade, business, or profession.
• "Consumer User" means a natural person acting for purposes outside their trade, business, or profession.
• "User Content" means any data, content, or materials you submit, upload, or transmit through the Service.
• "Google Services" means Google Search Console, Google Analytics, and other Google API services integrated with our Service.
• "Terms" means these Terms of Service, including all incorporated policies and agreements.

2. Acceptance of Terms

By accessing, browsing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and references to "you" or "your" shall refer to such entity.

These Terms constitute a legally binding agreement between you and the Company. If you do not agree to these Terms, you must immediately cease all use of the Service.

3. Service Description

SEOPilot is a Software-as-a-Service (SaaS) platform that provides SEO analytics, optimization tools, and reporting capabilities. Our Service integrates with Google Search Console and other third-party APIs to help you:

• Analyze search performance metrics and trends
• Identify SEO optimization opportunities
• Generate automated SEO recommendations
• Create custom reports and track progress
• Receive alerts about search visibility changes

The Service is hosted in the cloud and accessed via web browsers and supported applications. We may modify, enhance, suspend, or discontinue features or functionality of the Service from time to time. Material changes to the Service or these Terms are governed by Section 18.

4. Eligibility and Account Registration

Age Requirement

You must be at least 18 years of age to create an account and use the Service. If you are under 18, you may not register for or use the Service. By creating an account, you represent and warrant that you meet this age requirement.

Account Registration

To access certain features of the Service, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Immediately notify us of any unauthorized access to or use of your account
• Accept responsibility for all activities that occur under your account

You may not:

• Create an account using false information or impersonating another person or entity
• Create multiple accounts to circumvent restrictions or gain unauthorized benefits
• Share your account credentials with others
• Transfer or sell your account to another party without our written consent

Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. We are not liable for any loss or damage arising from your failure to protect your account information.

If you suspect any unauthorized use of your account, you must immediately notify us at support@seopilot.online and change your password.

5. License Grant and Restrictions

Limited License

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business or personal purposes.

This license grants you the right to:

• Access the Service through supported interfaces
• Use features and functionality as intended and documented
• Connect your websites and Google Search Console properties
• View, download, and export your data and reports

License Restrictions

You may NOT:

• Copy, modify, adapt, translate, or create derivative works of the Service
• Reverse engineer, decompile, disassemble, or attempt to discover the source code or algorithms of the Service
• Rent, lease, sell, sublicense, distribute, or transfer the Service or your license to any third party
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices
• Use the Service to develop a competing product or service
• Access the Service through automated means (bots, scrapers, crawlers) except as explicitly permitted by us
• Exceed usage limitations or attempt to circumvent technical restrictions
• Interfere with or disrupt the integrity or performance of the Service

Subscription Limitations

Your license is limited to the subscription tier you have purchased:

• User Limits: You may only create the number of user accounts permitted by your subscription plan
• Website Limits: You may only connect the number of websites permitted by your subscription plan
• API Rate Limits: Your use of API-dependent features is subject to rate limits based on your subscription tier
• Data Export Limits: Historical data exports may be limited based on your subscription tier

If you exceed the limitations of your subscription tier, we may suspend your access, upgrade your subscription with notice, or charge additional fees as specified in your plan.

6. User Obligations and Responsibilities

As a user of the Service, you agree to:

Compliance Obligations

• Comply with all applicable laws, regulations, and third-party rights
• Comply with the laws, regulations, platform rules, and market-specific requirements applicable to your location, your audience, and the jurisdictions in which you do business
• Comply with Google's Terms of Service and API policies for integrated services
• Obtain all necessary permissions and authorizations for websites you connect
• Respect intellectual property rights, privacy rights, and other legal rights

Security Obligations

• Maintain reasonable security practices to protect your account
• Use strong, unique passwords and enable two-factor authentication when available
• Promptly report security vulnerabilities or breaches to us
• Not attempt to gain unauthorized access to other users' accounts or data

Data Accuracy

• Ensure accuracy of information you provide
• Verify ownership or authorization for all websites you connect
• Review and verify automated recommendations before implementation

Resource Usage

• Use the Service in a manner that does not excessively burden our systems
• Not use the Service in ways that interfere with other users
• Comply with usage limits and restrictions of your subscription tier

7. Prohibited Uses

You expressly agree NOT to use the Service for any of the following purposes:

Illegal Activities

• Any unlawful, fraudulent, or deceptive purpose
• Violating any applicable laws or regulations
• Infringing intellectual property rights of others
• Violating privacy rights or data protection laws
• Distributing malware, viruses, or other malicious code

Competitive Intelligence & Reverse Engineering

• Direct Competitors Prohibited: If you operate a directly competing SEO tool or SaaS platform, you may not access the Service without our prior written consent
• Using the Service to build a competitive or substantially similar product
• Benchmarking, analyzing, or monitoring the Service for competitive purposes
• Reverse engineering features, algorithms, or methodologies
• Copying our user interface, design patterns, or user experience

Abuse and Misuse

• Spamming, phishing, or sending unsolicited communications
• Harassing, threatening, or abusing other users or our staff
• Distributing or promoting hate speech, violence, or illegal content
• Creating fake accounts or impersonating others
• Manipulating or gaming our algorithms or recommendation systems

Technical Abuse

• Attempting to gain unauthorized access to our systems or networks
• Launching denial-of-service attacks or overwhelming our infrastructure
• Circumventing security measures, access controls, or usage limitations
• Using automated bots, scrapers, or crawlers without authorization
• Exploiting bugs, vulnerabilities, or unintended behavior for advantage
• Interfering with other users' use and enjoyment of the Service

Data Misuse

• Accessing, using, or disclosing others' data without authorization
• Using the Service to collect data about third parties for resale
• Violating Google's API data usage policies
• Combining our data with other datasets to re-identify anonymized users

Unauthorized Commercial Use

• Reselling, redistributing, or white-labeling the Service
• Offering the Service as part of a service bureau or managed service (unless authorized)
• Using a single account to provide services to multiple clients (unless on Enterprise plan)

Enforcement: Violation of any prohibited use may result in immediate suspension or termination of your account without refund, legal action, and reporting to appropriate authorities.

8. Google API Services Integration

Incorporation of Google Terms

By using features that integrate with Google services, you acknowledge and agree to comply with:

• Google APIs Terms of Service
• Google API Services User Data Policy, including the Limited Use requirements
• Google OAuth 2.0 Policies
• Product-specific policies for Google Search Console and Google Analytics

How We Use Google Search Console Data

When you authorize SEOPilot to access your Google Search Console account, we use the webmasters.readonly scope to access:

• Search performance data (queries, impressions, clicks, positions)
• Site properties and verification status

We use this data exclusively to:

• Display your search analytics in the SEOPilot dashboard
• Generate SEO recommendations specific to your website
• Create reports and visualizations of your search performance
• Send alerts about changes in your search visibility
• Provide keyword and content optimization suggestions

What We Do NOT Do with Your Google Data

In accordance with Google's Limited Use requirements, we will NEVER:

• Sell your Google Search Console data to third parties
• Transfer your data to advertising platforms, data brokers, or information resellers
• Use your data for serving advertisements or retargeting
• Use your data to train AI/ML models that serve other users (unless you explicitly opt-in)
• Use your data to determine creditworthiness or for lending purposes
• Share your data with our competitors or use it for unrelated purposes

Google Monitoring

You acknowledge and agree that Google may monitor our use of Google APIs to ensure quality, security, and compliance. Google may access and review your use of Google data through our Service to identify security issues or violations of Google's policies.

Revoking Google Access

You may revoke SEOPilot's access to your Google Search Console data at any time by:

• Visiting your Google Account Permissions page and removing SEOPilot
• Using the "Disconnect Google Account" feature in your SEOPilot account settings

Google API Suspension

We reserve the right to suspend your access to Google-integrated features if:

• Google revokes or suspends our API access
• You violate Google's API policies
• Your use creates security or compliance risks
• Required by law or legal process

API Limitations

Your use of Google API features is subject to:

• Rate limits and quotas imposed by Google
• Usage limitations of your SEOPilot subscription tier
• Temporary unavailability due to Google service disruptions
• Changes or deprecation of Google APIs

9. Subscriptions and Payment Terms

Subscription Plans

SEOPilot offers various subscription plans with different features, limitations, and pricing. We reserve the right to modify, add, or remove subscription plans at any time.

Billing and Payment

By subscribing to a paid plan, you agree to the following payment terms:

• Billing Cycles: Subscriptions are billed on a monthly or annual basis as selected
• Payment Method: You must provide a valid payment method (credit card, debit card, or other approved method) through our payment processor
• Payment Authorization: You authorize us to charge your payment method for all fees owed under your subscription
• Billing Information: You must keep your billing information current and accurate

Automatic Renewal

Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. You will be charged the then-current rate for your subscription tier. We will provide notice of any price changes prior to your renewal.

To avoid being charged for the next billing cycle, you must cancel your subscription at least 24 hours before your renewal date.

Price Changes

We may change our pricing at any time. Price changes will not affect your current billing cycle but will apply to subsequent renewals. We will provide at least 30 days' notice of price increases via email and account notification.

If you do not agree to a price increase, you may cancel your subscription before the new price takes effect, and your subscription will terminate at the end of your current billing cycle.

Free Trials

We may offer free trials for certain subscription plans. Free trial terms:

• Limited to one trial per user/organization
• Require valid payment method at signup
• Automatically convert to paid subscription unless canceled before trial end
• Subject to feature limitations or restricted access
• May be modified or terminated at our discretion

Failed Payments

If your payment method fails or is declined:

• We will attempt to charge your payment method multiple times
• We will notify you via email of the payment failure
• Your account may be downgraded or suspended after 7 days
• Your account may be terminated after 30 days of non-payment
• You remain responsible for all unpaid fees
• We may charge reasonable collection fees or interest on overdue amounts

To avoid service interruption, update your payment method immediately upon receiving a failed payment notification.

Refund Policy

14-Day Money-Back Guarantee: If you are not satisfied with the Service, you may request a full refund within 14 days of your initial Subscription purchase or your One-Time Purchase. To request a refund, you must first contact support@seopilot.online with your account details and purchase information so we can cancel the applicable service or purchase and assist you directly.

Subscription Renewals: Refunds are not available for Subscription renewals. All renewal charges are final and non-refundable.

Partial Refunds: We do not provide prorated refunds if you cancel a Subscription mid-cycle or downgrade your plan. You will retain access to paid Subscription features until the end of your current billing period.

Refund Processing: Approved refunds will be processed to your original payment method within 10 business days.

Chargebacks and Payment Reversals: If you initiate a chargeback, payment reversal, PayPal dispute, bank recall, or similar payment challenge without first contacting our support team and allowing us a reasonable opportunity to assist you through our refund workflow, we may treat that conduct as abusive, fraudulent, or a material violation of these Terms to the maximum extent permitted by applicable law. Nothing in this paragraph limits any non-waivable payment-dispute or consumer-protection rights you may have under applicable law.

Cancellation

You may cancel your Subscription, request account termination, or request cancellation of a One-Time Purchase only by contacting our support team at support@seopilot.online.

• Subscription cancellations take effect at the end of your current billing period unless otherwise required by applicable law
• Cancellation of a One-Time Purchase takes effect immediately upon our confirmation and, if approved under the Refund Policy above, includes a refund processed within 10 business days

Upon cancellation:

• Your access to paid features will continue until the end of your current billing period
• You will not be charged for subsequent billing cycles
• Your account will be downgraded to the free tier (if available) or deactivated
• Certain data may be deleted in accordance with our data retention policies

Taxes

All fees are exclusive of applicable taxes, levies, or duties imposed by taxing authorities. You are responsible for payment of all such taxes, levies, or duties. If we are required to collect or pay taxes for which you are responsible, you will be invoiced and must pay such taxes.

Payment Processor

Payments are processed through Stripe, a third-party payment processor. By providing payment information, you agree to Stripe's Services Agreement and Privacy Policy. We do not store your full credit card information.

10. User Content and Data Ownership

Your Data Ownership

You retain all ownership rights to Your User Content. "User Content" includes:

• Website URLs and domain names you connect
• Keywords, notes, and annotations you create
• Custom reports and dashboards you configure
• Settings, preferences, and configurations
• Any other data, content, or materials you submit to the Service

We do not claim ownership of Your User Content. However, by using the Service, you grant us certain licenses as described below.

License Grant to Us

You grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, display, host, store, process, transmit, and otherwise use Your User Content solely to:

• Provide, maintain, and improve the Service
• Generate SEO recommendations and analytics
• Create, format, optimize, translate, adapt, and deploy content, recommendations, and related outputs you request through the Service, including publication to websites or properties you control or authorize us to update
• Store and process your data on our servers and third-party infrastructure
• Create aggregated, anonymized analytics for internal business purposes
• Comply with legal obligations
• Enforce these Terms and protect our rights

This license terminates when you delete Your User Content or terminate your account, except for:

• Content that has been shared with or used by other users
• Aggregated, anonymized data that cannot identify you
• Copies retained for legal compliance or backup purposes (deleted within 90 days)

Data From Google Services

Data accessed from your Google Search Console account remains subject to Google's Terms of Service. You grant us permission to access, process, and display this data in accordance with Section 8 (Google API Services Integration) and our Privacy Policy.

Responsibility for User Content

You are solely responsible for Your User Content and the consequences of submitting and publishing it. You represent and warrant that:

• You own or have the necessary rights to submit Your User Content
• Your User Content does not violate any third-party rights (including intellectual property, privacy, or publicity rights)
• Your User Content complies with these Terms and applicable laws
• Your User Content does not contain viruses, malware, or harmful code

No Monitoring Obligation

The Company does not undertake, and has no general obligation, to monitor, pre-screen, review, or verify all User Content or all content generated, optimized, modified, or published through the Service for legality, accuracy, infringement, or regulatory compliance. We may review, remove, disable, or restrict content in our discretion, but we are not responsible for failing to detect unlawful, infringing, misleading, or non-compliant content.

Data Deletion and Portability

You may:

• Delete Your User Content at any time through the Service interface
• Request complete account deletion, which will remove all User Content within 30 days (except as required by law)

Aggregated Data

We may create aggregated, anonymized, or de-identified data from User Content and other sources. Such aggregated data does not identify you or any individual and is owned by us. We may use and disclose aggregated data for any lawful purpose, including:

• Product development and improvement
• Industry benchmarking and research
• Marketing and promotional materials
• Compliance and reporting

11. Intellectual Property Rights

Our Intellectual Property

The Service, including all content, features, functionality, software, code, algorithms, user interface, design, graphics, logos, trademarks, and other materials (collectively, "Company IP"), is owned by the Company, our licensors, or other providers of such material and is protected by applicable Romanian, European Union, and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Company IP includes:

• The SEOPilot name, logo, and branding
• Software code, algorithms, and technical infrastructure
• Database structures and schemas
• User interface designs and layouts
• SEO recommendation methodologies and scoring systems
• Documentation, training materials, and content
• All updates, modifications, and derivative works

All rights not expressly granted to you in these Terms are reserved by us and our licensors.

Restrictions on Company IP

You may not:

• Copy, reproduce, distribute, or create derivative works of Company IP
• Use our trademarks, logos, or branding without written permission
• Remove, alter, or obscure any proprietary notices
• Frame, mirror, or deep-link to the Service without authorization
• Use Company IP to create a competing product or service

Trademark Usage

SEOPilot, the SEOPilot logo, and other marks used by us are our trademarks or registered trademarks. You may not use our trademarks without our prior written consent, except:

• Accurate factual references to the Service (e.g., "powered by SEOPilot")
• Nominative fair use as permitted by trademark law

Feedback and Suggestions

If you provide us with feedback, suggestions, or ideas regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into our products and services without any obligation to you.

12. Copyright and Infringement Procedures

We respect the intellectual property rights of others and expect users to do the same. Our primary copyright and infringement-notice procedure is governed by applicable Romanian law, European Union law, and other applicable intellectual property rules. For convenience, we may also accept notices containing information commonly included in U.S.-style DMCA notices, but nothing in these Terms submits the Company to the jurisdiction of any U.S. court.

Copyright Infringement Notification

If you believe that content on the Service infringes your copyright, please send a written notice to our designated Copyright Agent with the following information:

• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location on the Service
• Your contact information (name, address, telephone number, email address)
• A statement that you have a good faith belief that the disputed use is not authorized
• A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner
• Your physical or electronic signature

Copyright Notice Contact:
MAXHOLDING S.R.L.
ATTN: Legal Department / Copyright Notices
Email: legal@seopilot.online

Counter-Notification

If you believe content was removed or restricted in error, you may submit a counter-notification to our Legal Department containing:

• Identification of the removed material and its former location
• A statement under penalty of perjury that you have a good faith belief the material was removed by mistake or misidentification
• Your contact information
• Your physical or electronic signature

Repeat Infringer Policy

We maintain a policy of terminating accounts of users who are repeat copyright infringers. We may terminate your account without notice if you are determined to be a repeat infringer.

13. Third-Party Services and Links

Third-Party Integrations

The Service integrates with and relies on various third-party services, including but not limited to:

• Google Search Console API
• Amazon Web Services (AWS) for hosting and infrastructure
• Stripe for payment processing
• Email service providers for transactional and marketing emails
• Content delivery networks (CDNs) for performance

Your use of these third-party services through our Service is subject to their respective terms of service and privacy policies. We are not responsible for and do not endorse or control these third-party services.

Third-Party Service Disclaimers

We are not responsible or liable for:

• The availability, reliability, or performance of third-party services
• Changes, suspension, or termination of third-party services
• Data loss or security incidents caused by third-party services
• Violations of terms or policies by third-party services
• Pricing changes or fees imposed by third-party services

If a third-party service becomes unavailable, we will make commercially reasonable efforts to provide alternative functionality or notify you of the service disruption.

Third-Party Links

The Service may contain links to third-party websites, resources, or services. These links are provided for convenience only. We do not control, endorse, or assume responsibility for any third-party content, products, or services.

You acknowledge and agree that we are not responsible or liable for any damage or loss caused by your use of or reliance on any third-party content, products, or services accessed through such links.

14. Disclaimers and Warranties

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF THE SERVICE OR CONTENT
• WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
• WARRANTIES REGARDING THE RESULTS OR OUTCOMES OBTAINED FROM USING THE SERVICE
• WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED

No Guarantee of Results

We make no guarantees, representations, or warranties regarding:

• Search engine rankings or improvements
• Website traffic increases
• SEO performance or outcomes
• Accuracy of recommendations or predictions
• Business results or revenue generated

SEO results depend on numerous factors beyond our control, including search engine algorithms, competitive factors, website quality, and implementation of recommendations.

Service Availability

We strive to maintain high availability, but we do not guarantee that the Service will be:

• Available at all times or without interruption
• Free from bugs, errors, or security vulnerabilities
• Compatible with all devices, browsers, or platforms
• Accessible from all geographic locations

We may suspend or discontinue the Service or any features at any time for maintenance, updates, or other reasons.

No Professional Advice

The Service provides automated tools and recommendations. We do not provide professional SEO consulting, marketing advice, legal advice, or any other professional services. You should:

• Consult qualified professionals before implementing recommendations
• Verify information independently
• Not rely solely on automated recommendations for critical business decisions

Third-Party Content

We are not responsible for the accuracy, completeness, or reliability of any content, data, or information obtained from third-party services, including Google Search Console data.

15. Limitation of Liability

Limitation of Direct Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SEOPILOT, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS (COLLECTIVELY, "COMPANY PARTIES") BE LIABLE TO YOU FOR ANY DIRECT DAMAGES EXCEEDING THE GREATER OF:

• THE FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR
• ONE HUNDRED DOLLARS ($100.00)

Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY PARTIES SHALL NOT BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, REVENUE, BUSINESS, OR ANTICIPATED SAVINGS
• LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
• COST OF PROCUREMENT OF SUBSTITUTE SERVICES
• DAMAGES ARISING FROM THIRD-PARTY ACTIONS OR SERVICES
• BUSINESS INTERRUPTION OR DOWNTIME
• SECURITY BREACHES OR UNAUTHORIZED ACCESS

THIS EXCLUSION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Basis of the Bargain

You acknowledge and agree that these limitations of liability are fundamental elements of the agreement between you and us. The Service would not be provided to you at the current pricing without these limitations.

Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law. This limitation does not affect our liability for:

• Death or personal injury caused by our gross negligence
• Fraud or fraudulent misrepresentation
• Intentional misconduct or willful violations
• Violations of law that cannot be contractually limited

16. Indemnification

You agree to indemnify, defend, and hold harmless the Company Parties from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees and court costs) arising from or relating to:

• Your Use of the Service: Your access to or use of the Service in violation of these Terms or applicable law
• Your User Content: Any User Content you submit, generate, optimize, approve, publish, or cause to be published through the Service, including claims that it infringes third-party rights or violates law
• Your Breach: Your breach of these Terms, representations, warranties, or covenants
• Your Violations: Your violation of any rights of another person or entity, including intellectual property, privacy, or publicity rights
• Your Negligence: Your negligent or willful misconduct
• Third-Party Claims: Any third-party claim arising from your use of the Service or conduct
• Google Policy Violations: Your violation of Google's API policies or terms of service
• Your Instructions: Your instructions, prompts, publication requests, deployment decisions, or approvals issued through the Service
• Local Law Compliance: Your failure to comply with the laws, regulations, platform rules, or market-specific requirements applicable to you, your audience, or the jurisdictions in which you operate

Defense Obligations

If we notify you of a claim subject to indemnification, you must:

• Assume control of the defense and settlement of the claim
• Retain counsel reasonably acceptable to us
• Cooperate with us in the defense
• Not settle any claim without our prior written consent

We reserve the right to assume exclusive defense and control of any matter subject to indemnification at our expense, without limiting your indemnification obligations.

No Indemnification for Our Actions

This indemnification does not apply to the extent that losses arise from our gross negligence, willful misconduct, or breach of these Terms.

17. Termination and Suspension

Termination by You

You may terminate your account and these Terms at any time by contacting support@seopilot.online and requesting cancellation or account deletion.

• Requesting cancellation of your Subscription through support@seopilot.online
• Requesting account deletion via support@seopilot.online

Upon cancellation, your subscription will remain active until the end of your current billing period, after which your account will be downgraded or deleted.

Termination or Suspension by Us

We may suspend or terminate your account and access to the Service immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms or our policies
• Non-payment of fees
• Fraudulent, abusive, or illegal activity
• Violation of Google API policies or other third-party terms
• Security threats or risks to the Service or other users
• Discontinuation of the Service or specific features
• Legal or regulatory requirements
• Any other legitimate business, legal, security, compliance, or operational reason

Effect of Termination

Upon termination or suspension of your account:

• Your right to use the Service immediately ceases
• You lose access to the active features and functionality of the Service, except to the limited extent we permit post-termination retrieval under the paragraph below
• We may remove or delete User Content from active production systems within 30 days, subject to legal obligations, fraud prevention, security requirements, and our data retention policies
• You remain liable for all fees and charges incurred prior to termination
• No refunds are provided for partial billing periods
• Sections of these Terms that by their nature should survive termination will survive (including Sections 10, 11, 14, 15, 16, 19, 20, and 21)

Data Retrieval

After termination, we may permit a limited retrieval or export window of up to 30 days so you can export your User Content before permanent deletion from active production systems. This retrieval window is not equivalent to continued normal account access and may be limited or denied in cases involving fraud, abuse, legal hold, security issues, or other justified restrictions. Encrypted and technically isolated backup copies may be retained for up to 90 days solely for disaster recovery, legal compliance, or restoration controls before permanent deletion.

No Liability for Termination

We will not be liable to you or any third party for any termination or suspension of your account or access to the Service.

18. Modifications to Service and Terms

Service Modifications

We reserve the right to modify, suspend, or discontinue the Service or any features at any time, temporarily or permanently. Non-material operational or technical changes may occur without prior notice. Material changes are subject to the notice framework below. We may:

• Add, change, or remove features
• Change user interface or functionality
• Modify pricing, subscription plans, or usage limits
• Integrate or remove third-party services
• Implement new technologies or methodologies

We will use commercially reasonable efforts to notify you of material changes via email or in-app notification.

Terms Modifications

We may update these Terms from time to time to reflect:

• Changes to the Service or business practices
• Legal, regulatory, or security requirements
• User feedback or industry standards

Notice of Changes: When we make material changes to these Terms, we will:

• Update the "Last updated" date at the top of this page
• Notify you via email to your registered email address
• Display a prominent notice in the Service
• Provide at least 30 days' notice before the changes take effect

Acceptance of Modifications

Your continued use of the Service after the effective date of modified Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must stop using the Service and cancel your account before the effective date.

Material Adverse Changes

For material adverse changes (such as significant reductions in functionality or substantial price increases), you may terminate your account before the effective date of the change. Any refund rights arising from such termination are governed solely by Section 9.

19. Dispute Resolution and Arbitration

Informal Resolution

Before filing a formal dispute, you agree to contact us at support@seopilot.online and attempt to resolve the dispute informally. We will work with you in good faith to reach an amicable resolution.

You must provide:

• Your name, email, and account information
• A detailed description of the dispute
• The relief or resolution you seek

We will respond within 30 days. If we cannot resolve the dispute informally within 60 days, either party may initiate arbitration.

Business Users

If you are a Business User, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered in accordance with the Rules of Arbitration of the Court of International Commercial Arbitration attached to the Chamber of Commerce and Industry of Romania ("Romanian Arbitration Court"). The seat of arbitration shall be Bucharest, Romania.

Consumer Users

If you are a Consumer User, to the maximum extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by arbitration administered under the Romanian Arbitration Court framework. Hearings may take place in Bucharest, Romania, or remotely by video conference, telephone, or similar remote means. Remote arbitration will be the default practical mechanism where in-person attendance in Bucharest would be disproportionately burdensome. Nothing in this Section removes any non-waivable rights or protections that apply to you under mandatory consumer or privacy laws.

Arbitration Terms:

• The arbitration will be conducted by a single arbitrator appointed in accordance with the applicable rules.
• The arbitrator’s decision shall be final and binding on both parties, subject only to review rights that cannot lawfully be waived.
• The arbitrator may award damages or relief only to the individual party seeking such relief.
• Each party shall bear its own legal and attorney fees, unless otherwise decided by the arbitrator or required by applicable law.

Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE PROCEEDING.

Unless both you and the Company agree otherwise in writing, no arbitrator, court, or tribunal may consolidate more than one person's claims or preside over any class, collective, or representative proceeding, except to the extent such restriction is prohibited by non-waivable law.

Exceptions to Arbitration

Either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent infringement of intellectual property rights, misuse of confidential information, unauthorized access to the Service, or similar urgent harms.

Severability

If any portion of this arbitration provision is found unenforceable, the unenforceable portion will be severed, and the remaining arbitration terms will be enforced. If the class action waiver is found unenforceable, the entire arbitration provision shall be null and void.

20. Governing Law and Jurisdiction

Governing Law

These Terms and your use of the Service shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.

To the extent applicable, the United Nations Convention on Contracts for the International Sale of Goods (CISG) and the Uniform Computer Information Transactions Act (UCITA) are expressly excluded.

In matters not specifically regulated herein, the applicable provisions of European Union law and Romanian civil and commercial legislation shall apply.

Jurisdiction and Venue

To the extent arbitration does not apply (as set forth in Section 19), any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively before the competent courts of Bucharest, Romania, except to the minimum extent that non-waivable law requires otherwise for a Consumer User.

International Users

If you access the Service from outside Romania, you are responsible for ensuring compliance with all applicable local laws and regulations.

By using the Service, you acknowledge and agree that your information may be transferred, processed, and stored in Romania and, where applicable, in other countries within the European Union or the European Economic Area, in accordance with the EU General Data Protection Regulation (GDPR) and other relevant data protection laws.

Export Compliance

You may not use, access, or distribute the Service in violation of European Union, United States, or other applicable export control laws and regulations, or any international trade restrictions.

You represent and warrant that you are not located in, and will not use the Service from, any country or territory that is:

• subject to sanctions or embargoes imposed by the European Union, the United States, or the United Nations, or
• designated by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC) as a “sanctioned” or “terrorism-supporting” country.

You also confirm that you are not listed on any EU, U.S., or international list of prohibited or restricted parties, including but not limited to the U.S. Specially Designated Nationals (SDN) List, the Denied Persons List, or the Entity List maintained by the U.S. Department of Commerce.

21. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall remain in full force and effect.

Assignment

You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without our prior written consent. We may freely assign, transfer, or delegate these Terms and our rights and obligations, including in connection with a merger, acquisition, sale of assets, or by operation of law. Any attempted assignment in violation of this provision is void.

No Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to causes beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, pandemics, or epidemics
• War, terrorism, civil unrest, or government action
• Internet or telecommunications failures
• Third-party service provider failures
• Cyberattacks or security incidents
• Labor disputes or strikes

Relationship of the Parties

These Terms do not create any partnership, joint venture, employment, or agency relationship between you and the Company. You have no authority to bind us or make commitments on our behalf.

Third-Party Beneficiaries

These Terms do not confer any rights or remedies upon any person or entity other than you and the Company (and, where applicable, our affiliates and licensors).

Notices

We may provide notices to you via email to your registered email address, by posting on the Service, or by mail to your billing address. You agree that electronic notices satisfy any legal communication requirements.

You may provide legal notices to us at:

Language

These Terms are written in English. Any translations are provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.

Survival

All provisions that by their nature should survive termination shall survive, including but not limited to: ownership provisions, warranty disclaimers, limitations of liability, indemnification, dispute resolution, and general provisions.

22. Contact Information

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These Terms of Service were last updated on March 30, 2026.
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